Guest Experience Assistant Manager (Thai Nationality ONLY)
Four Seasons Resort Koh Samui, Thailand
Job Summary:
The Four Seasons Resort Koh Samui is looking for a Guest Experience Assistant Manager (GEAM) who shares a passion for excellence, conveys a positive attitude and epitomizes honesty and integrity.
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The Guest Experience Assistant Manager works with Resort Management to ensure that all departments follow the Four Seasons standards of Data Privacy. The GEAM works with Guest Recognition Specialist/GEA within the hotel, other hotels and in the corporate office to increase the accuracy of the knowledge about our guests and clients. The GEAM works with the Front Office staff to communicate the most detailed information about the arriving guests. The GEAM contacts travel arrangers to clarify any discrepancies with guest preferences before guests’ arrival. The GEAM performs other tasks or projects as assigned by hotel management.
The position reports to Front Office Manager with dotted line to Director of Rooms and Residences/Resort Manager and is open for Thai Nationality only .
Preferred Skills & Qualifications:
- Thai nationality only
- Proficient in English communication
- Excellent personal presentation and interpersonal skills
- Attention to detail and the ability to multi task
- High degree of patience and work with discretion
- Have a warm welcoming smile and a positive attitude
Join Our Team:
Work on a team that is built on mutual respect, collaboration and excellent service.
Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveller reviews and industry awards.
What to Expect: You will...
- Be part of a cohesive team with opportunities to build a successful career with global potential
- Have the opportunity to engage in diverse and challenging work
- Derive a sense of pride in work well done
- Be recognized for excellence
Learn more about what it is like to work at Four Seasons - visit us:
http://www.fourseasons.com/careers/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
