We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.
POSITION SNAPSHOT
Location: Bangkok
Company: Nestlé
Business Unit/Division: Nespresso
Full-time
5+ years of experience in retail and team management
Good English & Thai communication is a must
A DAY IN THE LIFE...
- Manage manpower planning to ensure optimal operational execution and service delivery.
- Drive bottom-up sales forecast and accuracy based on weekly and monthly reporting and analysis.
- Responsible for optimal use of resources and cost control in relation to Boutique sales.
- Coach and develop the Boutique team to deliver best in class customer service and sales performance.
- Ensure compliance in safety, health and operational standards (according to global guideline) in the Boutique.
- Constantly reviewing ways of improvement to maximize conversion of prospects into members and drive loyalty with distinctive customer experience in the Boutique.
ARE YOU A FIT?
- Min. 5-7 years of experience in Retail Management.
- Experience in team management and developing talent.
- Experience in direct customer sales of premium products and services.
- Proven track record of developing sales and strong customer relationships.
- Good command of both written and spoken English.
Nestlé is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.
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